Where are you located?

We are in Wuxi, Jiangsu, China. The nearest international airport is Pudong Airport (PVG).

Can I visit your company?

Yes, we welcome you to visit us. We will pick you up at the airport.

Do you offer OEM service?

Yes, we provide OEM as per your requirements.

Can I be an agent?

Yes, we offer competitive price to support our agent.

How is your package?

Generally in wooden case or pallet.

What is the lead time?

Usually 1-4 weeks.

Can I come to your company to check quality before shipment?

Yes, we will inform you the inspection schedule.

Can your machine or other products be customized?

Yes, we are a professional manufacturer specializes in welding equipment about 15 years. We have a strong design team to meet requirements of customers.

What about the transportation?

Usually by sea, for the convenience and low cost, or by train or air, according to specific conditions.

What about after-sales service?

We provide 12-24 months quality warranty after shipment. We also provide free technical advisory and consulting services. We will dispatch our engineers to provide overseas technical service if necessary. The replace parts will be sent to the customer if needed.

Are there any other accessories or spare parts we will get?

Yes, consumables will be provided for free along with the machine. Please tell us a list when making inquiry.